At Police Credit Union, we believe that everyone deserves better.
We are inspired by our values-driven commitment to superior service, honesty, integrity and financial prudence. We promise to deliver a Better Banking experience for all our Members and, as a Member, you are also a shareholder. That’s why all of our profits are poured back into providing better service, better rates, better products and better value for our Members. We are here to help you reach your financial and lifestyle goals and to support the community that we all live in!
So, when you ask yourself, “Can I do better than the banks?” our response is, “With us, you can”. We are proud of our Customer Satisfaction Rate of 93.4% as it tells us that what we are kicking goals in what we are aiming to deliver to our Members.
Giving you Better Banking tips on how to prepare everything you’ll need before you apply for a loan, supporting community events including the Credit Union Christmas Pageant, giving you the value that you deserve… We are always looking for ways to make your experience a better one.
Better Banking creates better value and benefits for our Members, including;
- Highly competitive interest rates for loans and deposits
- No monthly fees on your everyday banking and savings accounts
- Fairer fees and charges
- Better personalised Member service
- Ever-improving, free and low-cost access
- Extended branch opening hours
Need more proof? Check out our video on why we’re better than the banks…
Don’t just take our word for it, here’s what some of our Members have to say:
Great customer service, staff knowledge and products. A sense of security with all banking needs. We have banked with 4 different banks but Police Credit Union rates the best for all our needs. Thank you. Irene, 45, Gulfview Heights, SA – Member for 1 year.
I’ve been a Member since 1987. I would never leave. Jonathan, 49, Gunn, NT – Member for 29 years.
An honest South Australian service that has always treated us well – professional, friendly, and courteous. Love the community atmosphere and approach. Julie, 54, Lenswood, SA – Member for 14 years.
I’ve been with Police Credit Union since 1978 and I have always been happy with the service and products. Leonie, 56, Aldinga Beach, SA – Member for 38 years.
Friendly, accessible services. You talk to an Australian, get good rates and a straight answer. Margaret, 56, Goolwa, SA – Member for 15 years.
Extremely friendly and helpful with my loan and would definitely recommend to others or use for my next loan. Jamie, 19, Strathalbyn, SA – Member for 1 year.
Friendly service that provides people with great opportunities to make financial decisions. They were very helpful and understanding when it came to buying my car and setting up a loan. Great customer service. Hannah, 27, Kingston, SA – Member for 1 year.
The friendly service cannot be beaten by another bank or credit union. Jeffrey, 45, Mount Gambier, SA – Member for 31 years.
Staff are always friendly and make me feel welcome, it is a pleasure to walk into my Police Credit Union branch. Jeanette, 68, Port Macdonnell, SA – Member for 37 years.