I want better

We are all looking for ‘better’.

Especially when it comes to reaching your financial goals so you can get the things that you want while you can still enjoy them. This is where Police Credit Union can help.

So what do you want to do? We have put together a range of tips and advice to help you reach your ‘better’.

Our Products

Our Better Banking products will give you what you’ve been looking for. Whether it’s a loan rate, savings account, credit card, overdraft or insurance advice – we’ve got you covered. We also have all the financial planning advice you could want to give you a better future.

And, because we listen to our Members, our products keep getting better and better.

Better Access

Our range of better access products and services give you control of your accounts whether you’re online at your desk, on your mobile, travelling overseas or in a branch.

Learn more about having every option at your fingertips. You’ll be better off!

Security

With our Guardian Fraud Protection Service and our fraud experts, Police Credit Union is committed to providing you with a secure banking environment and to denying funding to organised crime.

Security and Protection? Who better than Police Credit Union.

News

Providing financial support and volunteering for events for charity, sporting associations, Christmas pageants and partnership initiatives are just the start of what we do under our Plant the Seed initiative.

Plus, of course, we’re constantly sharing the latest insights, tips and innovation when it comes to economic, technological and financial trends.

We’re always better, together.

About

Since 1970, Police Credit Union has helped thousands of South Australians and Territorians achieve their financial goals and dreams with our range of better products and services.

Let’s get to know each other, even better.

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Activate Your Cards

Get more secure...

#BetterBanking means that we do what we can to make your banking experience safe and secure.

We have introduced a process that will mean Members need to activate a new, replacement or renewal Police Credit Union card before use.

You can activate your card in several ways, including:

  • Via our MoneyMate App
  • Via Internet Banking
  • Via IVY Phone Banking
  • Calling the Contact Centre or coming into a branch

You can follow these easy instructions to make sure that your banking experience with us is smooth, safe and seamless:

MoneyMate

  1. On your main home screen, select Cards
  2. Enter your PIN or use touch identification
  3. Enter expiry date of the card you wish to activate
  4. Card will change from coloured to grey once activated
  5. Text message will be sent confirming card activation
  6. Your card is now activated

Internet Banking

  1. Log-in to your Internet banking account by heading to the top right hand corner of your screen and clicking onto Online Banking
  2. Enter in your Member number and access password
  3. Go to the My Preferences menu (please note that this option only appears when you have an inactive card in our banking system)
  4. Select Card Activation
  5. Enter the card number and expiry date of the card you wish to activate
  6. A successful activation will result in a message “Card will be activated shortly”
  7. Click OK
  8. Your card is now activated

IVY Phone Banking

  1. Call IVY on 1300 247 489
  2. Enter in your Member number and access code
  3. Select Option 5 to get to the Activation Menu
  4. Follow the prompts and enter the card number and expiry date of the card you wish to activate as prompted
  5. Your card is now activated

Need some help? You can visit us in branch and one of our friendly staff can help you or you can call our Contact Centre on 1300 131 844.