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QR Code Check-In No Longer Required in SA and Contact Centre opening hours change

Please note, due to the recent announcement from the SA Government, QR code check-ins are no longer required in our SA branches. There is still a maximum number of customers allowed in all of our branches at any one time, and masks need to be worn at all times.

From Saturday 5 February, our Contact Centre will be open from 8.45am to 12pm every Saturday. Please call 1300 131 844 for any assistance on a Saturday morning.

Alternatively, you can still access #BetterBanking with Online Banking or via our Banking App. You can also call 1300 247 489 for IVY Phone Banking.

For more information on our COVID-19 response, visit our COVID-19 Support Page.