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Password Protection

Have a better, safer password

SMS One Time Passwords have made internet banking much more secure.

However, good password protection remains an important defence against identity theft and other financial crimes. Here are our smart tips for how to better manage yours.

Use a combination of upper and lower-case letters, numbers and symbols.

Avoid dictionary words and proper names, even in a disguised form.

No personal information in your password (wedding anniversary date, pet’s name, favourite team, etc.).

Use a unique password for internet banking – not one you use for other logins.

Change your password… regularly!

Use a password manager (LastPass, KeePass or 1Password*) to make secure passwords easier to use.

You should apply these pointers to all your passwords – not just banking!

Suspect a problem with your internet banking password security?

Call us, now!
The quicker you tell us that you have a problem, the sooner we can help to make things better again.

Call us during business hours on 1300 131 844
You can email us at [email protected].
Or, you can always drop in to your local branch and one of our friendly staff can help you.