BSB 805 005Ph 1300 131 844

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Here at Police Credit Union we love nothing better than making contact.
Go for it. Talk to us!

Call 1300 131 844 and speak to a real person!

Please note all branches are closed Sunday and public holidays and branch hours may vary without prior notice.

Want more ways to talk to us?

If you have a compliment, complaint, query or concern, please get in touch with us through whatever channel is better for you.

Lost or Stolen Cards

There’s no need to panic if your Visa card has been lost or stolen.

Call us, now!
The quicker you tell us, the faster your card will be replaced and the sooner things will be better again. Below are the easy steps you need to take.

If you’re within Australia:
Notify us immediately if your card is lost or stolen on 1300 131 844
After hours, call 1300 131 844 and press ‘2’ for the 24 hour, lost or stolen hotline.

If you’re overseas:
Overseas Card Hotline is +61 2 8299 9101
Where ever you are in the world, Visa Hotline operators process lost or stolen card reports, 24 hours a day, 365 days a year.

When you call, you will be asked some questions about your card. To help you prepare you can read more about our Guardian ‘lost or stolen card’ process to better protect you.

Request a callback

Need to talk to us, but not right now? Leave your contact details and we will call you back at a time which best suits you!

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