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BSB 805 005Ph 1300 131 844


Call 1300 131 844 and speak to a real person!

Please note, all branches are closed Sunday and public holidays and branch hours may vary without prior notice.

Need to update your details?

You can do this yourself, just follow these four simple instructions:

  1. Log in to Online Banking (Internet Banking if using mobile)
  2. Go to My Preferences
  3. Click Get SMS and enter the One Time Password
  4. Choose to update your address details or contact details

Alternatively, you can call 1300 131 844 or visit a branch.

Find out more about how we better protect you and how you can protect yourself.

SMS Messages

We will occasionally send SMS messages to Members using the name PoliceCU. You are unable to reply to these messages. If you have any queries or concerns, please call our Contact Centre on1300 131 844.

Secure Messages

We may also occasionally send you important information through your Banking App and Online Banking inbox, in the form of a Secure Message. If you have any queries or concerns, please call our Contact Centre on 1300 131 844.

Want more ways to talk to us?

If you have a compliment, complaint, query or concern, please get in touch with us through whatever channel is better for you.

Request a callback

Need to talk to us, but not right now? Leave your contact details and we will call you back at a time which best suits you!

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