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BSB 805 005Ph 1300 131 844

Access Your Money

We are always looking for ways to make it easier for you to bank, wherever you are. Our range of convenient online banking services allow you to safely and securely access your money anywhere, 24/7…

Online Banking

Online Banking

Get safe and easy access to your money, 24/7 with Online Banking.

Getting started is easy!

Register for Online Banking and access your accounts whenever you want. To register simply call us on 1300 131 844.

With a few simple clicks, you can:

  • Check your accounts
  • Transfer money to businesses or friends
  • Pay bills online using BPAY®

Want more? You can also:

  • Update your address and contact details
  • Change your password
  • Register for online statements and access 13 months of statements
  • Download our Banking App and gain access to your accounts from your smartphone and tablet
  • Setup your Pay ID so that you can transfer money within seconds using Fast Payments
  • Send and receive Secure Messages
  • Set up Alerts and receive alert notifications

View Only Access

Don’t forget, you can set up View Only Access for Online Banking, a simpler option that allows you to view your account balance as much as you like, without the function of online payments and transfers.

Call us on 1300 131 844 and we can set up this function for you. 

Better security, online.

We offer safe and secure online access to your money with our:

Banking App

Banking App

Got a smart phone? 

Download the Police Credit Union Banking App today. It’s reliable, secure and convenient.

With our Banking App you can:

  • Login anytime using your 4 digit PIN or with Touch or Face ID^
  • Bank on-the-go and locate branches
  • Check your transaction history and account balances – you can even set up a Quick Balance to see funds when you’re logged out
  • Transfer money and pay anyone, anytime and anywhere
  • Pay your bills with BPAY®
  • Manage your cards at your fingertips – activate your new cards for immediate use, notify us about stolen or lost cards and temporarily lock your cards
  • Access product information including current rates
  • Set your savings goal and track your progress in one click
  • Send and receive Secure Messages
  • Receive Alert notifications
  • Register and manage your cards directly within the Banking App and enjoy the convenience of Apple Pay – Apple users only.

View Only Access

Don’t forget you can set up View Only Access for our Banking App, a simpler option that allows you to view your account balance as much as you like, without the function of online payments and transfers.

Call us on 1300 131 844 and we can set up this function for you. 

It’s easy to download and activate…

Before downloading our app, ensure you are registered for Online Banking. Not registered? Call us on 1300 131 844.

Step 1 Go to your favourite app store.
Step 2 Search for ‘Police Credit Union’ and click download.
Step 3 Read and accept our Terms and Conditions.
Step 4 Enter your Police Credit Union membership number and access password (same password used for Online Banking).
Step 5 Select and confirm your four digit Banking App PIN.

You can now access Better Banking wherever you go!

Download your Banking App from your relevant app store today!

140px_Apple  140px_Android

 

Using our Banking App is safe, secure and convenient. You can access your accounts via a 4 digit PIN, touch or Face ID^ and, as always, you are protected by our Guardian Money Back Guarantee.

Payments and Transfers

Payments and Transfers

Here are more payment and transfer options:

payWave – No more signature. No more PINs. Simply wave and go.

BPAY – The world’s favourite, globally centralised, bill payment network. Log in to Online Banking or our Banking App to pay your bill via BPAY. Aged 60 years and over? Call us to pay your bills fee free* using BPAY on your behalf – it’s easy and we’ll waive the manual service fee!

Visa Checkout – Makes your online shopping experience faster.

IVY Phone Banking – BPAY bill paying, 24/7 and, even better, it’s available worldwide.

Domestic and international money transfers through Western Union – The smart alternative for receiving and sending overseas payments.

Avoid fees associated with debit transactions…

There are several ways you can avoid unnecessary debit card transaction fees when making contactless payments. Find out more here.

Transact securely with SMS One Time Password (OTP):

Any payments or transfers you make are protected to ensure better transaction safety. Our free SMS One Time Password service helps to protect you when you perform online external transfers including ‘one-off’ external payments, the first external payment to a future regular payee and the first time you send a BPAY payment to a new payee. When you perform one of these transfers, enter your OTP by first clicking get SMS and then enter the random OTP sent to your nominated mobile number. Next, select pay now and your transaction will be processed safely.

Digital Wallet

Digital Wallet

With a choice of mobile payment apps, pay with your smartphone wherever contactless payments are accepted.

Paying with your phone is safe, easy to set up and works with the devices you use every day. Choose the solution that works for your phone and add your credit or debit card.

Convenience

Make secure contactless payments on the go.

Security

Card details are never stored on a device or shared with retailers.

Simplicity

No need to open an app, just hold your phone near a card reader wherever contactless payments are accepted.

Start making secure contactless payments on the go using your phone by selecting the app that works for you and adding your Police Credit Union card.

Select the relevant logo below for further information.

 

 

 

 

Fast Payments

Fast Payments

Fast Payments – a simpler, faster way…

What is Fast Payments?

Fast Payments is part of the New Payments Platform (NPP), an exciting initiative that will provide Australian consumers, businesses and government with a faster, simpler and smarter way to securely send and receive payments.

Want to know how you can use Fast Payments? Find out more in our How To Guide.

With Fast Payments make near real-time payments with these key features:

Speed – Send and receive payments in near real-time – funds will reach your recipient’s account within minutes, even seconds. No more waiting hours or days for funds to arrive.

Osko by BPAY™ – Facilitates Fast Payments made between accounts with participating financial institutions. With Fast Payments, you will start to see Osko® when you transact with Online Banking and our Banking App.

Available 24/7 – Make payments on the go using our Banking App and Online Banking – 24/7. No more making payments within regular business hours or waiting until the next business day to receive your funds.

Add more detail – Send and receive more detailed descriptions for payments, with remittance information including up to 280 characters 

Simple Addressing – In addition to BSB and account number, you can receive payments by creating a unique PayID – an easy-to-remember identifier like a mobile phone number, email address or Australian Business Number ABN for a business linked to your account. And, once other people have set up their PayIDs, you can send money to them in the same simple way. 

Near Real-time payments with Osko by BPAY

Osko by BPAY will be the new way to pay through Fast Payments. Any payments you make using Online Banking or our Police Credit Union Banking App, will automatically transfer in near real-time – as long as your recipient banks with a participating financial institution. You will be able to make and receive payments faster with funds available within minutes, even seconds. Whether you’re paying a tradesman, splitting a bill or giving money to a family member for something urgent – the money will be there in minutes – across different financial institutions, 24/7.

Register a PayID

Register a unique PayID via Online Banking and the Banking App. This PayID will allow you to use your mobile phone number or email address as an identifier to be paid as well as a BSB and account number. If you are paying someone who has their own unique PayID, you will be able to transfer money to them using the same easy identifiers such as a mobile phone number or email address.

To set up your PayID using an Australian Business Number (ABN) or an organisational name, please call 1300 131 844 or visit a branch.

Safe and secure with PayID

Your money is safe and secure with PayID. This system has been developed with security in mind and includes the following features:

  • Unique Verification Codes – unique codes are required to set up PayIDs.
  • Money cannot be taken from your account – your PayID can only be used by someone to pay you– it cannot be used to take money from your account. Fast Payments can only be authorised within Online Banking and the Banking App.
  • Added privacy – once created, you can share your PayID when someone needs to pay you, so you can keep your account details such as BSB and Account Number private.
  • Know who will be receiving your payment – when transferring money to a PayID, you will have extra peace-of-mind as the name of the person or business linked to the PayID will appear before finalising your payment.
  • 24/7 security monitoring and certified to the highest data security capabilities – this is in addition to the existing high security standards met by all financial institutions including Police Credit Union. We also offer Guardian Fraud Protection Service.

Find out more about Fast Payments.

Want to try Fast Payments? Make sure that you are registered for Online Banking, and that your mobile number and email address with Police Credit Union are up-to-date. If you haven’t already registered for Online Banking, please call our Contact Centre on 1300 131 844 and we can set you up instantly.

To learn how to update your contact details yourself using Online Banking, click here. Keeping your contact details current will help us keep your money safe and also assists with your transition into the Fast Payments platform.

Online Statements

Online Statements

Make the switch to the security and convenience of online statements today.

Experience the benefits:

  • Increase your privacy and security by reducing the chance of being a victim of identity theft – statements will not be placed in your letterbox where they could potentially be stolen
  • Find what you need easily – you will be able to view, save or print your statements whenever you need. You can even access 13 months of your statement history.
  • Get a convenient notification sent to your email when a new statement is available
  • Help us help the environment – no printing means less paper wasted
  • Access your statements at any time by logging into Online Banking
  • Avoid the $2 fee for paper statements that was introduced to partially recover the cost of printing and postage

And did you know that online statements have the same legal status as a paper version?

Switching is easy using Online Banking

Simply follow these steps to experience the convenience of online statements:

  1. Log into Online Banking
  2. Click on the ‘Online Banking’ menu
  3. Select ‘Statement Options’
  4. Select the option ‘Online statements’ and enter in the SMS One Time Password
  5. You will now receive an email notifying you when your statement is available at the start of each month

Need help?

Call us today on 1300 131 844 or visit your local branch and we can organise the switch for you!

Special Requests

As an inclusive financial institution, we are committed to providing access to all people, including those with a disability or those whose location may present difficulties in accessing information online. If receiving a paper statement may unfairly impact you in some way, we are more than happy to talk to you. Should you wish to make a special request to continue to receive paper statements fee free, please call our Contact Centre on 1300 131 844.

Not registered for Online Banking?

No problem! When you contact us, we can set up your Online Banking account details and help you through the process.

Online Banking

Get safe and easy access to your money, 24/7 with Online Banking.

Getting started is easy!

Register for Online Banking and access your accounts whenever you want. To register simply call us on 1300 131 844.

With a few simple clicks, you can:

  • Check your accounts
  • Transfer money to businesses or friends
  • Pay bills online using BPAY®

Want more? You can also:

  • Update your address and contact details
  • Change your password
  • Register for online statements and access 13 months of statements
  • Download our Banking App and gain access to your accounts from your smartphone and tablet
  • Setup your Pay ID so that you can transfer money within seconds using Fast Payments
  • Send and receive Secure Messages
  • Set up Alerts and receive alert notifications

View Only Access

Don’t forget, you can set up View Only Access for Online Banking, a simpler option that allows you to view your account balance as much as you like, without the function of online payments and transfers.

Call us on 1300 131 844 and we can set up this function for you. 

Better security, online.

We offer safe and secure online access to your money with our:

Banking App

Got a smart phone? 

Download the Police Credit Union Banking App today. It’s reliable, secure and convenient.

With our Banking App you can:

  • Login anytime using your 4 digit PIN or with Touch or Face ID^
  • Bank on-the-go and locate branches
  • Check your transaction history and account balances – you can even set up a Quick Balance to see funds when you’re logged out
  • Transfer money and pay anyone, anytime and anywhere
  • Pay your bills with BPAY®
  • Manage your cards at your fingertips – activate your new cards for immediate use, notify us about stolen or lost cards and temporarily lock your cards
  • Access product information including current rates
  • Set your savings goal and track your progress in one click
  • Send and receive Secure Messages
  • Receive Alert notifications
  • Register and manage your cards directly within the Banking App and enjoy the convenience of Apple Pay – Apple users only.

View Only Access

Don’t forget you can set up View Only Access for our Banking App, a simpler option that allows you to view your account balance as much as you like, without the function of online payments and transfers.

Call us on 1300 131 844 and we can set up this function for you. 

It’s easy to download and activate…

Before downloading our app, ensure you are registered for Online Banking. Not registered? Call us on 1300 131 844.

Step 1 Go to your favourite app store.
Step 2 Search for ‘Police Credit Union’ and click download.
Step 3 Read and accept our Terms and Conditions.
Step 4 Enter your Police Credit Union membership number and access password (same password used for Online Banking).
Step 5 Select and confirm your four digit Banking App PIN.

You can now access Better Banking wherever you go!

Download your Banking App from your relevant app store today!

140px_Apple  140px_Android

 

Using our Banking App is safe, secure and convenient. You can access your accounts via a 4 digit PIN, touch or Face ID^ and, as always, you are protected by our Guardian Money Back Guarantee.

Payments and Transfers

Here are more payment and transfer options:

payWave – No more signature. No more PINs. Simply wave and go.

BPAY – The world’s favourite, globally centralised, bill payment network. Log in to Online Banking or our Banking App to pay your bill via BPAY. Aged 60 years and over? Call us to pay your bills fee free* using BPAY on your behalf – it’s easy and we’ll waive the manual service fee!

Visa Checkout – Makes your online shopping experience faster.

IVY Phone Banking – BPAY bill paying, 24/7 and, even better, it’s available worldwide.

Domestic and international money transfers through Western Union – The smart alternative for receiving and sending overseas payments.

Avoid fees associated with debit transactions…

There are several ways you can avoid unnecessary debit card transaction fees when making contactless payments. Find out more here.

Transact securely with SMS One Time Password (OTP):

Any payments or transfers you make are protected to ensure better transaction safety. Our free SMS One Time Password service helps to protect you when you perform online external transfers including ‘one-off’ external payments, the first external payment to a future regular payee and the first time you send a BPAY payment to a new payee. When you perform one of these transfers, enter your OTP by first clicking get SMS and then enter the random OTP sent to your nominated mobile number. Next, select pay now and your transaction will be processed safely.

Digital Wallet

With a choice of mobile payment apps, pay with your smartphone wherever contactless payments are accepted.

Paying with your phone is safe, easy to set up and works with the devices you use every day. Choose the solution that works for your phone and add your credit or debit card.

Convenience

Make secure contactless payments on the go.

Security

Card details are never stored on a device or shared with retailers.

Simplicity

No need to open an app, just hold your phone near a card reader wherever contactless payments are accepted.

Start making secure contactless payments on the go using your phone by selecting the app that works for you and adding your Police Credit Union card.

Select the relevant logo below for further information.

 

 

 

 

Fast Payments

Fast Payments – a simpler, faster way…

What is Fast Payments?

Fast Payments is part of the New Payments Platform (NPP), an exciting initiative that will provide Australian consumers, businesses and government with a faster, simpler and smarter way to securely send and receive payments.

Want to know how you can use Fast Payments? Find out more in our How To Guide.

With Fast Payments make near real-time payments with these key features:

Speed – Send and receive payments in near real-time – funds will reach your recipient’s account within minutes, even seconds. No more waiting hours or days for funds to arrive.

Osko by BPAY™ – Facilitates Fast Payments made between accounts with participating financial institutions. With Fast Payments, you will start to see Osko® when you transact with Online Banking and our Banking App.

Available 24/7 – Make payments on the go using our Banking App and Online Banking – 24/7. No more making payments within regular business hours or waiting until the next business day to receive your funds.

Add more detail – Send and receive more detailed descriptions for payments, with remittance information including up to 280 characters 

Simple Addressing – In addition to BSB and account number, you can receive payments by creating a unique PayID – an easy-to-remember identifier like a mobile phone number, email address or Australian Business Number ABN for a business linked to your account. And, once other people have set up their PayIDs, you can send money to them in the same simple way. 

Near Real-time payments with Osko by BPAY

Osko by BPAY will be the new way to pay through Fast Payments. Any payments you make using Online Banking or our Police Credit Union Banking App, will automatically transfer in near real-time – as long as your recipient banks with a participating financial institution. You will be able to make and receive payments faster with funds available within minutes, even seconds. Whether you’re paying a tradesman, splitting a bill or giving money to a family member for something urgent – the money will be there in minutes – across different financial institutions, 24/7.

Register a PayID

Register a unique PayID via Online Banking and the Banking App. This PayID will allow you to use your mobile phone number or email address as an identifier to be paid as well as a BSB and account number. If you are paying someone who has their own unique PayID, you will be able to transfer money to them using the same easy identifiers such as a mobile phone number or email address.

To set up your PayID using an Australian Business Number (ABN) or an organisational name, please call 1300 131 844 or visit a branch.

Safe and secure with PayID

Your money is safe and secure with PayID. This system has been developed with security in mind and includes the following features:

  • Unique Verification Codes – unique codes are required to set up PayIDs.
  • Money cannot be taken from your account – your PayID can only be used by someone to pay you– it cannot be used to take money from your account. Fast Payments can only be authorised within Online Banking and the Banking App.
  • Added privacy – once created, you can share your PayID when someone needs to pay you, so you can keep your account details such as BSB and Account Number private.
  • Know who will be receiving your payment – when transferring money to a PayID, you will have extra peace-of-mind as the name of the person or business linked to the PayID will appear before finalising your payment.
  • 24/7 security monitoring and certified to the highest data security capabilities – this is in addition to the existing high security standards met by all financial institutions including Police Credit Union. We also offer Guardian Fraud Protection Service.

Find out more about Fast Payments.

Want to try Fast Payments? Make sure that you are registered for Online Banking, and that your mobile number and email address with Police Credit Union are up-to-date. If you haven’t already registered for Online Banking, please call our Contact Centre on 1300 131 844 and we can set you up instantly.

To learn how to update your contact details yourself using Online Banking, click here. Keeping your contact details current will help us keep your money safe and also assists with your transition into the Fast Payments platform.

Online Statements

Make the switch to the security and convenience of online statements today.

Experience the benefits:

  • Increase your privacy and security by reducing the chance of being a victim of identity theft – statements will not be placed in your letterbox where they could potentially be stolen
  • Find what you need easily – you will be able to view, save or print your statements whenever you need. You can even access 13 months of your statement history.
  • Get a convenient notification sent to your email when a new statement is available
  • Help us help the environment – no printing means less paper wasted
  • Access your statements at any time by logging into Online Banking
  • Avoid the $2 fee for paper statements that was introduced to partially recover the cost of printing and postage

And did you know that online statements have the same legal status as a paper version?

Switching is easy using Online Banking

Simply follow these steps to experience the convenience of online statements:

  1. Log into Online Banking
  2. Click on the ‘Online Banking’ menu
  3. Select ‘Statement Options’
  4. Select the option ‘Online statements’ and enter in the SMS One Time Password
  5. You will now receive an email notifying you when your statement is available at the start of each month

Need help?

Call us today on 1300 131 844 or visit your local branch and we can organise the switch for you!

Special Requests

As an inclusive financial institution, we are committed to providing access to all people, including those with a disability or those whose location may present difficulties in accessing information online. If receiving a paper statement may unfairly impact you in some way, we are more than happy to talk to you. Should you wish to make a special request to continue to receive paper statements fee free, please call our Contact Centre on 1300 131 844.

Not registered for Online Banking?

No problem! When you contact us, we can set up your Online Banking account details and help you through the process.