NEW COVID-19 Restrictions: SA branches still open from Tuesday 20 July, with limited member numbers in branches. Read more about this notice

COVID-19 Update: SA branches will close Saturdays from 24 July, until further notice. Open Monday – Friday. See opening hours. about this notice

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Financial Services Guide

At Police Credit Union, we understand that it is important for you to have all of the information before you make a decision about your financial future. We are required to provide a Financial Services Guide so that you can make an informed decision about how we will work with you.

Our Financial Services Guide is designed to help you decide whether to acquire the products and services that we offer.

It contains information about:

  • The products and services we offer
  • Other providers we act for when providing some products and services, such as – insurance
  • Remuneration that may be paid to us and others in relation to the products and services we offer
  • Associations we have that could influence the recommendations we make
  • How complaints made against us are dealt with
  • How to contact us