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BSB 805 005Ph 1300 131 844

Financial Hardship and Assistance

We know there may be times when your personal circumstances can change. Sometimes life can throw you a curve ball, so if that unplanned life event, change of income, illness or emergency event has put stress on your finances, we are only a phone call away. Contact us if you are experiencing financial difficulty and require assistance.

Missed a payment?

Don’t wait for us to contact you, get in touch with us and we will talk you through your options.

Call us on 1300 131 844 or 08 8208 5640 

You can also email us at [email protected]

Getting back on track

It always helps to have all your information ready, that way we can accurately assess the best course of action for your current financial position.

We may ask you about your income, expenses and for other documents, such as a medical certificate. From here we can work together to create an action plan to get you back on track.

Don’t forget to use the free resources that are available to you. An example of this is the free advice and counselling available from Financial Counselling Australia. You can call them on 1800 007 007.

Other resources

ASIC Money Smart

SA Gov Financial Aid

National Debt Helpline