NEW COVID-19 Restrictions: SA branches still open from Tuesday 20 July, with limited member numbers in branches. Read more about this notice

COVID-19 Update: SA branches will close Saturdays from 24 July, until further notice. Open Monday – Friday. See opening hours. about this notice

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Secure Messages

Talk to us via Secure Messages

Secure Messages is a feature available when you log in to Online Banking and your Banking App. It’s a secure way for you to send us a message via your inbox and we can respond to you the same way.

Screenshots (x2) of our banking app in an iPhone and an Android device, indicating where to send us a secure message
Screenshots of our online banking website indicating where to send us a secure message

We’ve put together a handy list of message categories for you to choose from, and then it’s as simple as typing your message and we’ll get back to you.

Need to register for Online Banking or need some help downloading or using our Banking App? Call us on 1300 131 844 or visit us in branch!

How can we help?