Important COVID-19 information. Read more about this notice

Police Credit UnionGo to website homepage

Home & Contents Insurance

Protect your home inside and out from loss or damage caused by one or more of 11 insured events.

Our Home & Contents Insurance has a great range of features and benefits designed to suit customers with different needs.

  • Save up to 10% on your first year’s premium when you purchase a new policy online1,4
  • 24/7 claims assistance
  • Combine your buildings and contents cover to receive up to 10% discount on your premium2,4
  • Pay by the month at no extra cost6

Combine your insurance

Get protection for your home buildings and your contents by combining buildings and contents covers on the one policy. If you take both Buildings and Contents Insurance here’s how they can work together if the unexpected occurs:

  • Your house burns down. You could lose all your buildings, and everything in them. With adequate sums insured under buildings and contents covers, you could rebuild and replace your insured belongings.
  • A fire damages your kitchen. You could repair or rebuild built-in damaged parts of your kitchen, such as bench tops, with buildings cover. Then you could replace damaged items like blinds and kitchenware under your contents cover.
  • A thief smashes your window, breaks the lock and steals your belongings. You can fix the window and lock through your buildings cover and replace the items that were stolen under your contents cover.

Plus, you will only have to pay the applicable excess(es) once in respect of any single claim if your buildings and contents are damaged by the same insured event.

Choose your cover

The better you understand your policy, the easier it will be if you ever have to claim. Here is a limited summary of the benefits of a Building and Contents Insurance policy. For full details of the standard terms, conditions, limits and exclusions that apply please read the Product Disclosure Statement (PDS), any applicable supplementary PDS before making a decision to purchase the insurance. The Home Buildings and Home Contents Key Fact Sheets (KFS) also sets out some information about the cover.

Read more

Home Insurance Calculators

It’s up to you to decide the sums insured, and the type and level of cover that you want to take out. People generally want enough insurance to cover the property’s estimated replacement value. If you don’t have enough cover, you could end up having to cover some of the costs yourself. Remember, we will only pay up to the amount of your loss or the sum insured, whichever is the lesser (subject to the policy terms and conditions) – so you should also be careful not to over insure. That’s why we’ve provided these calculators. They work as guides to help you estimate the replacement value of your home building and contents.

Home Building Replacement Calculator

Value my home 

Home Contents Replacement Calculator

Value my contents

Make a claim

To lodge a Home & Contents Insurance claim

Online, any time

A convenient way to lodge a Home & Contents Insurance claim is via the online claim form. You can commence submitting your Home & Contents Insurance claim notification 24 hours a day, 7 days a week.

All you need to do is complete the online claim form. Once it is lodged, a friendly claims consultant will contact you as soon as possible.

  • Secure form
  • No phone queues
  • Immediate confirmation number for your reference

Over the phone – 24 hours a day, 7 days a week claims service.

You can call the claims hotline on 1300 555 030 and a consultant will help you commence the claims process.

General enquiries
Call 1800 097 199

Policy documents and Key Fact Sheets

We do not provide advice based on any consideration of your objectives, financial situation or needs. Terms, conditions, limits and exclusions apply. Before making a decision please refer to the relevant Home or Landlord Product Disclosure Statement (PDS) any applicable supplementary PDS and Home Buildings or Home Contents Key Fact Sheet/s also available for reference.