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BPAY® no longer available with IVY Phone Banking

To better protect your money against the ever-increasing risk of fraud, the option to pay your bills using BPAY via IVY Phone Banking will be removed from 29 December 2021. BPAY will be the only function removed from IVY Phone Banking on this date, you will still be able to call 1300 247 489 to check your account balance, hear your last five transactions and make transfers.

You can still pay your bills with BPAY using our convenient, safe and secure bill paying options:

Fee-Free 24/7 Online Banking and Banking App

Register for Online Banking and then download our Banking App in your smartphone app store. Log into Online Banking or the App, to pay your bills fee-free using BPAY, access your accounts, and transfer funds — anytime, anywhere!

Fee-Free Bill Payment Service^

Call our local Contact Centre staff on 1300 131 844 during business hours, or visit us in branch, and we’ll happily assist you to pay your bills for FREE with no fee charged for staff assisted BPAY transactions.

[email protected] at your local Post Office

Pay your bills, deposit cash and cheques, withdraw money and make balance enquiries at participating Post Offices, at more than 1,800 rural and remote locations.

Please call 1300 131 844 to register for Online Banking, try our Fee-Free Bill Payment Service, or to ask our friendly Contact Centre staff for assistance.