Important information regarding COVID-19 Read more

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COVID-19 (Coronavirus) Pandemic Response Plan has been activated

16 March 2020

Please note, following the World Health Organisation’s announcement that COVID-19 is a pandemic, Police Credit Union has now activated its response plan. Key to this, is ensuring the health and wellbeing of our employees and customers, therefore we ask that, if you feel unwell, please do not enter our branches.

Customers can securely access their money 24/7 with Online Banking at, our Banking App, IVY Phone Banking or call our Contact Centre on 1300 131 844 during business hours. With convenient and safe access options such as Fast Payments, PayWave, Apple Pay, Samsung Pay and Google Pay, customers can also transfer money quickly or ‘tap and go’ payments to reduce the need to handle physical money.

Tip: Have you tried Secure Messages? Write to us directly from your Banking App or Online Banking Inbox and we’ll write back!

Thank you for your patience in helping us with these preventative measures. Maintaining the health and safety of our customers, employees and local community is of utmost importance to Police Credit Union. For more health information and updates, please visit