NEW COVID-19 Restrictions: SA branches still open from Tuesday 20 July, with limited member numbers in branches. Read more about this notice

COVID-19 Update: SA branches will close Saturdays from 24 July, until further notice. Open Monday – Friday. See opening hours. about this notice

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Register for Online Statements

Switch

Switching is easy using Online Banking

Simply follow these steps to experience the convenience of online statements:

  1. Log into Online Banking
  2. Click on the ‘Online Banking’ menu
  3. Select ‘Statement Options’
  4. Select the option ‘Online statements’ and enter in the SMS One Time Password
  5. You will now receive an email notifying you when your statement is available at the start of each month

Special requests

As an inclusive financial institution, we are committed to providing access to all people, including those with a disability or those whose location may present difficulties in accessing information online.

If receiving a paper statement may unfairly impact you in some way, we are more than happy to talk to you. Should you wish to make a special request to continue to receive paper statements free of charge, please call our Contact Centre on 1300 131 844.

Need help?

Call us today on 1300 131 844 or visit your local branch and we can organise the switch for you.

How can we help?