News

We are always looking at ways to improve and soon you’ll enjoy an even better customer experience when you call our friendly, local Contact Centre team. With our updated phone menu, you’ll be able to reach the right support more easily. Simply select from the available options and your call will be securely directed to the right department quickly and efficiently – saving […]

Read more about Our phone system is being upgraded!

Effective 10 March 2026, new annual percentage rates will apply to the below Police Credit Union fixed rate car loans. The Best Car Loan (min $60k) – Special Offer 5.99% P.A. / 6.40% P.A. The Best Car Loan (min $40k) 6.49% P.A. / 6.90% P.A. Better Car Loan 6.79% P.A. / 7.20% P.A. View our rate sheet. […]

Read more about Increase to Car Loan Rates Effective 10 March 2026

Congratulations Paul for winning our December 2025 Member Survey WIN $500 competition. Paul has been a Police Credit Union member since 2022. Happy spending! […]

Read more about Announcing the lucky WINNER

Effective 1 March 2026, the annual percentage rates will apply for the following: Master Club Account $2,000 – $51,800.00 1.50% P.A. $51,800.01 – $249,999.99 2.00% P.A. $250,000.00 and over 3.25% P.A. Beans Savings Account Total including Bonus 3.60% P.A. Bonus rate subject to a minimum of $10 deposited per month before we start our end […]

Read more about Savings/Investment Account Interest Rate Change Effective 1 March 2026

Please take note that, effective 24 February 2026, the annual percentage rate applying to all new and existing variable Police Credit Union Home Loans will increase as per below: New repayments will take effect from 1 April 2026. View our current rates. […]

Read more about Rate increases to our Variable Home Loan Interest Rates effective 24 February 2026

Taking great pride in enriching the lives of our Members through her role as Relationship Manager Healthcare Professionals, Monica is passionate about building meaningful relationships. Always striving to reach her professional goals, Monica is a highly valued member of our team and has been recognised with two High Achiever awards at our annual Staff Celebration […]

Read more about Faces Behind Better Banking – Monica

Get ready for a fresh look this year! Look forward to these vibrant new designs with your next card renewal and soon, in your Digital Wallet and Banking App too! These cards are made from 82% recycled plastic with a notch on the top – allowing you to hold this side of the card to […]

Read more about Introducing our new card designs

Police Credit Union Chairman, Alex Zimmermann, has announced that Chief Executive Officer (CEO) Costa Anastasiou will retire from his role in July 2026 as part of a strategic succession plan designed to ensure continuity and position the organisation for future growth. Costa Anastasiou has served as CEO since 2007, leading the company through more than two decades […]

Read more about Police Credit Union announces planned CEO transition

Congratulations to Adelaide Member Martin, TTP Member Rebekah and Marion Member Susan, you’re our lucky winners of our recent Boost to Win Focus Saver Competition and will each receive $500 cash! Susan has been a Member with Police Credit Union for 35 years, with Martin also having been a Member for 14 and Rebekah a Member for […]

Read more about Announcing the lucky WINNERS of our Focus Saver competition

Don’t lose access to your Banking App Important: The old Banking App has now shut down In early February 2026, the old version of the Banking App will be permanently retired. For continued access to the Banking App, please download the latest version from your smartphone app store. The latest version will show your accounts […]

Read more about Old Banking App Shut Down

Confirmation of Payee is now live at Police Credit Union. This is an industry-wide service that matches the account name, BSB and account number entered by a payer with the account details held by the recipient’s financial institution. The payer will be able to quickly see if there is an account match outcome, helping to avoid mistaken […]

Read more about Confirmation of Payee – now live

From 16 December, when you view your accounts in the Police Credit Union Banking App, you will see our BSB 805 005 followed by an Account Number, a 9-digit number starting with ’10’ e.g.100208528 for each account. If you have multiple accounts and loans with us, you will have multiple Account Numbers. Use your Account number to […]

Read more about Change to how your accounts are displayed in the Banking App

Our Banking App has had some more small updates which has now made it even easier to find your Account Reference Number and has introduced Confirmation of Payee. Find your account Number Easier Now, when you view your accounts in the Police Credit Union Banking App, you will see our BSB 805 005 followed by an Account […]

Read more about Check out our latest app-dates

Important: If you have turned on auto updates on your smartphone, your app automatically updated on 3 November. You are now able to view your account balances on your home screen and the mega menu is now in the bottom right (three horizontal lines). If you DO NOT have auto updates set up, you will […]

Read more about You’ll love our Appgraded Police Credit Union Banking App – Live Now!