Here are some simple ways to help reduce your everyday transaction fees and make payments even easier.
Make the most of unlimited fee free transactions
Use our unlimited fee free transaction options whenever possible.
- Online and Mobile Banking — to make purchases and pay bills (including BPAY® and Fast Payments using OSKO®*)
- IVY phone banking — to complete your banking over the phone by simply calling 1300 247 489
- Shopping online and making credit card Visa purchases on your debit or credit card — it’s a great way to avoid handling cash or cards.
- Wave your My Limit Prepaid Visa Card using your card or mobile phone (contactless payments, Apple Pay, Google Pay or Samsung Pay) to make contactless Visa debit payments.^
Reduce fees when purchasing in person
If you need to make payments in person using a merchant terminal, you can reduce your transaction fees by selecting SAVINGS and combine eftpos with cash-out of your own funds — and do two transactions on your Visa debit card at once.
Know which transactions carry a fee
Make sure you are aware of which transactions carry a fee (and how much that fee is) and monitor the number of times you complete these transactions.
Make the most of your rebates
- Familiarise yourself with your monthly rebate# amount and keep transaction fees within your monthly limit – most transaction fees will be rebated to you with your monthly rebates
- Transact on the same membership connected to your loans, savings and investments, as rebates are not transferrable to joint owner memberships
Avoid fees associated with debit transactions
What is Merchant/Least-cost routing?
When you make a contactless payment in person using your Visa card, the company (merchant) charging you for the goods or services received is charged a fee.
If you are making a contactless payment with your debit card via a digital wallet, the merchant may choose to send the transaction via the debit network that costs them the least to accept. This does not affect which account your funds are deducted from but may lead to transaction fees being charged to you.