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Update Your Details

Have you moved house? Changed your phone number? Created a new email address? We need to know about it.

Let us know when your details change to help us better protect your money.

Here at Police Credit Union we employ a range of security controls to monitor transactions and protect you from fraud. If we detect any suspicious activity we may contact you to confirm the legitimacy of the transaction. We can only do this if we have your current details.

Need to update your details? You can do it in 4 simple steps:

  1. Log in to Online Banking (Internet Banking if using mobile)
  2. Go to My Preferences
  3. Click Get SMS and enter the One Time Password that you receive
  4. Choose to update your address details or contact details

Alternatively, call 1300 131 844 or visit a branch.

Find out more about how we better protect you and how you can protect yourself.

How can we help?